Area Relief and Social Services Officer Vacancy-Job Ref: ACLBUNRWA/2508/202366

Area Relief and Social Services Officer Vacancy-Job Ref: ACLBUNRWA/2508/202366
Tyre (Lebanon)
JOB DESCRIPTION
Org. Setting and Reporting
The incumbent reports technically to the Chief Relief and Social Services Programme, and administratively to the Chief Area Officer.
The incumbent supervises and provide guidance and counselling to Relief Workers; in addition, he/she represents Relief and Social Services Programme (RSSP) at the Area level, providing administrative supervision to the assigned team.
Responsibilities
Supervises and controls the implementation of the Social Safety Net (SSN) assistance, emergency assistance programmes or any other social transfer programmes implemented in his/her area, ensuring compliance with the relevant criteria and operating instructions, including:
Approval of the enrolment of refugee families in the SSN programme for provision of assistance according to the Relief Services Instructions (RSI);
Acting as a secretary to the SSN appeals committee at his/her area in the capacity as technical reference;
Ensuring regular and timely preparation of priority lists of SSN families for assistance (selective/ emergency cash assistance, shelter rehabilitation, and other relevant activities);
Conducting random visits to active SSN families to ensure reliability of collected individuals’ and families data and adherence of the implementing staff to the standard eligibility criteria; carrying frequent reviews and checks on family files/emergency assistance files to ensure proper documentation, safety and confidentiality;
Monitoring and following-up the distribution process to ensure efficient and smooth running of social transfers/emergency distribution in accordance with Relief Services Instructions and policies and conducting regular inspections on social transfers distribution sites;
Plans, coordinates and follows-up with RSS, distribution, Finance and other concerned area and field staff on timely and proper/efficient delivery/response of approved/recommended assistance to SSN and emergency beneficiaries;
Provides administrative and logistical support to Area Registration teams, ensuring the smooth implementation of eligibility and registration instructions, manuals and procedures governing its activities;
Promotes in collaboration with Area Social Work Supervisor (ASWS)- joint multi-disciplinary, holistic and integrated social intervention activities targeting clients and ensures that SSN and emergency programme assisted families’ needs are addressed;
Represents RSSP, and coordinates with other Field staff, in any emergency requiring direct relief and keeps the CRSSP informed accordingly; ensures ongoing coordination with other UNRWA programmes and projects in his/her area;
Coordinates for pre-planned needs assessment studies carried out by RSSP; liaises with local community organizations and NGOs to improve networking, coordination and enhance RSS use of local assets and resources;
Plans and holds regular meetings with RSS staff, at the Area level, for information sharing, coordination and developmental issues including training needs/courses;
Acts as the focal point for refugees’ inquiries and petitions; encourages community members to actively participate in the Community-Based Organizations (CBOs) activities; maintains custodianship over RSSD premises, in his/her Area, and reports on contravention and incursions;
Performs other duties as may be assigned by the supervisor(s).
Competencies
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition the following functional competencies apply:
Leading and Supervising
Relating and Networking
Applying Technical Expertise
Planning and Organizing
Education
A university degree from accredited institution in social work, sociology, psychology, social anthropology, guidance and counseling or other related Field
Training on action oriented social research and participation in at least two research projects.
Work Experience
At least five years’ experience in relief services and/or social development programmes in functions related in the above. (Or 4 years of relevant experience in case you hold master’s degree), is required.
Of which three years should be in a supervisory/ management level, preferably in a similar programme.
Languages
Good command of written and spoken English and Arabic.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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